Work History
Wallace House at the University of Michigan (February 2019-Present)
Marketing and Engagement Associate
Job Duties:
-Provides administrative responsibility and assistance for brand support and event planning and execution including: logistical coordination, guest and speaker planning and communication, database management, multi-platform communications and marketing implementation, audience engagement, post-event follow-up and evaluation.
-Works closely with staff to ensure the timely, effective and accurate development and distribution of print and digital materials related to Wallace House programs and events.
-Provides marketing and brand assistance for creation and distribution of event specific materials including invitations, programs, event booklets and audience information.
Michigan Medicine (November 2017-January 2019)
Communications Specialist for Anesthesiology and Otorhinolaryngology
Job Duties:
-Content development and project management of departmental communications materials
-Event planning and management
-Manage and update content for department websites
-Writing, editing and tracking correspondence with department alumni and donors
-Coordinate marketing, public relations and web opportunities with the Michigan Medicine Department of Communications
PBS/Detroit Public Television (February 2017-November 2017)
Sustainer Care Supervisor
Job Duties:
-Create and translate strategies into specific documented plans that include timelines, offers, ask strings, segmentation and tests.
-Create and implement a sustainer recognition program.
-Analyze sustainer database, to identify opportunities for cost saving and revenue growth.
-Coordinate and manage all sustainer campaigns through direct mail, email and phone.
-Coordinate and run data pulls/lists as needed.
-Reconcile weekly/monthly sustainer quality control reports.
-Monitor day to day operations of the customer service department to ensure that they meet production timelines.
PBS/Detroit Public Television (October 2015-February 2017)
Member Services Representative
Job Duties:
-Actively engage station members in philanthropic transactions.
-Utilizing multiple databases, I perform advanced data entry, pledge downloads, accounting adjustments, and maintain quality control reports among multiple systems.
-To actively advance station-viewer relations, I engage with station members answering development, fundraising, and viewership questions and concerns.
PBS/Detroit Public Television (March 2015-September 2015)
Philanthropic Development Intern in Major Giving
Job Duties:
-Trained in fundraising software, including Salesforce and Wealth Engine.
-Identified best practices by researching events and development departments of national public media organizations
-Performed advanced development research including the design and implementation of an expansive survey of major donors
-Assisted in the development and coordination of both small and large scale events, including "Detroit Performs Live!" a nationally broadcast concert event.
Michigan Film Office (May 2014-July 2014)
Film Office Intern
Job Duties:
The Michigan Film Office oversees the production of films and televisions shows around the state of Michigan, and previously oversaw the distribution of the film tax incentives to qualified productions. As an intern, I was tasked with organizing incentive applications, drafting contracts between studios and Film Office, and general office work. I was also able to work with the Motion Picture Association of America on cataloging Michigan based film and television productions.
The Wharton Center for Performing Arts (September 2010-May 2014)
Usher, Ticket Taker, Greeter, Patron Services Desk Representative)
Job Duties:
-Directed patrons around the large venue, distributed event programs and information, managed concessions, scanned and inventoried tickets.
-As the Front Desk Attendant, I greeted visitors to the complex, and answered event and venue questions.
-Member of the Wharton Center Student Marketing Organization, promoting upcoming shows and events to the student population.
The Northfield Township Area Library (April 2015-September 2017)
Library Assistant
Job Duties:
-Drafted original content, including press releases and promotional materials, for library promotions and events.
-Planned library events for patrons and area residents, coordinate social media efforts, and perform operational duties, including cataloging, coordinating Michigan eLibrary requests, and patron services.
Pier 1 Imports (September 2014-November 2015)
Sales Associate
Job Duties:
I was previously a part-time sales associate at Pier 1 Imports, a home goods and furnishings store. I was mainly responsible for stock, customer service, store maintenance, and display set-up.
Marketing and Engagement Associate
Job Duties:
-Provides administrative responsibility and assistance for brand support and event planning and execution including: logistical coordination, guest and speaker planning and communication, database management, multi-platform communications and marketing implementation, audience engagement, post-event follow-up and evaluation.
-Works closely with staff to ensure the timely, effective and accurate development and distribution of print and digital materials related to Wallace House programs and events.
-Provides marketing and brand assistance for creation and distribution of event specific materials including invitations, programs, event booklets and audience information.
Michigan Medicine (November 2017-January 2019)
Communications Specialist for Anesthesiology and Otorhinolaryngology
Job Duties:
-Content development and project management of departmental communications materials
-Event planning and management
-Manage and update content for department websites
-Writing, editing and tracking correspondence with department alumni and donors
-Coordinate marketing, public relations and web opportunities with the Michigan Medicine Department of Communications
PBS/Detroit Public Television (February 2017-November 2017)
Sustainer Care Supervisor
Job Duties:
-Create and translate strategies into specific documented plans that include timelines, offers, ask strings, segmentation and tests.
-Create and implement a sustainer recognition program.
-Analyze sustainer database, to identify opportunities for cost saving and revenue growth.
-Coordinate and manage all sustainer campaigns through direct mail, email and phone.
-Coordinate and run data pulls/lists as needed.
-Reconcile weekly/monthly sustainer quality control reports.
-Monitor day to day operations of the customer service department to ensure that they meet production timelines.
PBS/Detroit Public Television (October 2015-February 2017)
Member Services Representative
Job Duties:
-Actively engage station members in philanthropic transactions.
-Utilizing multiple databases, I perform advanced data entry, pledge downloads, accounting adjustments, and maintain quality control reports among multiple systems.
-To actively advance station-viewer relations, I engage with station members answering development, fundraising, and viewership questions and concerns.
PBS/Detroit Public Television (March 2015-September 2015)
Philanthropic Development Intern in Major Giving
Job Duties:
-Trained in fundraising software, including Salesforce and Wealth Engine.
-Identified best practices by researching events and development departments of national public media organizations
-Performed advanced development research including the design and implementation of an expansive survey of major donors
-Assisted in the development and coordination of both small and large scale events, including "Detroit Performs Live!" a nationally broadcast concert event.
Michigan Film Office (May 2014-July 2014)
Film Office Intern
Job Duties:
The Michigan Film Office oversees the production of films and televisions shows around the state of Michigan, and previously oversaw the distribution of the film tax incentives to qualified productions. As an intern, I was tasked with organizing incentive applications, drafting contracts between studios and Film Office, and general office work. I was also able to work with the Motion Picture Association of America on cataloging Michigan based film and television productions.
The Wharton Center for Performing Arts (September 2010-May 2014)
Usher, Ticket Taker, Greeter, Patron Services Desk Representative)
Job Duties:
-Directed patrons around the large venue, distributed event programs and information, managed concessions, scanned and inventoried tickets.
-As the Front Desk Attendant, I greeted visitors to the complex, and answered event and venue questions.
-Member of the Wharton Center Student Marketing Organization, promoting upcoming shows and events to the student population.
The Northfield Township Area Library (April 2015-September 2017)
Library Assistant
Job Duties:
-Drafted original content, including press releases and promotional materials, for library promotions and events.
-Planned library events for patrons and area residents, coordinate social media efforts, and perform operational duties, including cataloging, coordinating Michigan eLibrary requests, and patron services.
Pier 1 Imports (September 2014-November 2015)
Sales Associate
Job Duties:
I was previously a part-time sales associate at Pier 1 Imports, a home goods and furnishings store. I was mainly responsible for stock, customer service, store maintenance, and display set-up.
